There are 3 types of membership available as part of the Loyalty Program:

• Friends member ≤ 500* (1 reward point)
• Budies member 500 - 1500* (1.2 reward points)
• Family member ≥1501* (1.5 reward points)

How To Become A Member

• For the MAMA KIM WELLNESS KITCHEN & SHIANG HAI membership , customer have to spend minimum of RM1 in a single receipt inrestaurant (Valid in Malaysia only)
• Malaysia residents and non-residents with local contact number are eligible.
• Each Member is only entitled to have one (1) Account. Members are not allowed to have multiple Accounts and enrolment of several persons in a single Account is also not allowed.
• You may at any time of your own accord cancel your Membership by sending a notice in writing and/or email notification to us. We will then terminate your Membership and your participation under the MAMA KIM WELLNESS KITCHEN & SHIANG HAI membership, and your Member ID will no longer be valid for use to earn and/or redeem points. The cancellation of your Membership is an irreversible process and the cancelled Membership cannot be reinstated in any way whatsoever. Any points accumulated and/or remaining in your Account at the time of cancellation will be forfeited.

Membership

• By utilising the benefits and privileges of MAMA KIM WELLNESS KITCHEN & SHIANG HAI, members are deemed to agree and accept the terms and conditions of this loyalty program.
• MAMA KIM WELLNESS KITCHEN & SHIANG HAI Club Membership will expire every 1 year circle.
• MAMA KIM WELLNESS KITCHEN & SHIANG HAI membership ranking upgrade base on customer’s yearly acumulates spending amount will take effect immediately.
• To maintain Club membership ranking status, spend or maintain your spending amount at the minimum requirement shown above*.
• MAMA KIM WELLNESS KITCHEN & SHIANG HAI membership are non-transferable & non-shareable. Only official registered member can utilize the benefits and privileges. Any violation may result in the termination of the membership.
• Members are required to present their phone number for verification when collecting birthday privilege and rewards redemption at MAMA KIM WELLNESS KITCHEN & SHIANG HAI restaurant.
• Application of membership through the online website portal is processed immediately. This applies to Friends Member, Bodies Member and Family Member.

Reward Points

• Earn 1 reward point or 1.2 reward points or 1.5 reward points for every RM1 spent on your purchase at MAMA KIM WELLNESS KITCHEN & SHIANG HAI restaurant in Malaysia. Reward points are awarded based on net value after deduction of discounts and vouchers.
• Member must identify yourself with mobile number to the cashier before the time of making payment to collect reward points. Failure to do so will result in no points awarded for the amount spent.
• Every 300 Points accumulated will be automatically converted to RM10 Cash Voucher.
• Birthday Treat: 20% Off on total bill. Only valid 7 days before or after your birthday.
• Reward points will not be awarded for the following:
  • Purchase of MAMA KIM WELLNESS KITCHEN & SHIANG HAI Gift Card.
  • Benefit of membership not applicable with any other promotion and campaign at the same time.
  • “Birthday e-Voucher“, “Redemption e-Voucher“ and all kind of Promotional Vouchers
• Reward points are non-transferable and not exchangeable for cash.
• Once reward points have been redeemed, it cannot be changed or cancelled.
• Reward points earned can be redeemed at any MAMA KIM WELLNESS KITCHEN & SHIANG HAI restaurant. Balance of reward points can be carried forward only for 3 months and will be forfeited after 12months + 3months from your registered date.
• Member can check the points information via (https://mamakim.my/) by key-in your personnel NRIC or mobile number.

General

• By signing up MAMA KIM WELLNESS KITCHEN & SHIANG HAI club membership, you agree that:
  
  you have read, understood and accepted the terms & conditions;
  
  you agree that INHOUSE HEALTH CUISINE SDN. BHD. may collect and disclose your data obtained by us as a result of your membership, for purposes in accordance with the Personal Data Protection Act 2010 and our privacy policy (available at our website https://mamakim.my )
• Promotional materials will only be sent to members who meet the minimum criteria as may be determined by INHOUSE HEALTH CUISINE SDN. BHD..
• Members are advised to update your details via https://mamakim.my/membership webite portal of any change of mailing address or other personal particulars to avoid benefit and privileges not reaching you.
• The management of INHOUSE HEALTH CUISINE SDN. BHD. reserves the right to change the MAMA KIM WELLNESS KITCHEN & SHIANG HAI club membership terms & conditions without prior notice. Any new or amended terms & conditions will override the existing MAMA KIM WELLNESS KITCHEN & SHIANG HAI club membership terms & conditions.